Situational Frontline Leadership
Dealing
effectively with the wide range of today’s frontline leadership challenges
requires a thorough understanding of Situational Leadership® and a mastery of
the interpersonal skills necessary to handle all leadership interactions,
including those that are emotionally charged.
Further, it requires the ability to apply both of these skill sets in
any leadership setting or interaction
Some
people in leadership roles need development in all 3 areas. These include a
comprehensive grasp of Situational Leadership® to diagnosing development level,
applying the 4 leadership styles, and partnering at each development level.
For
those needing to further develop their interpersonal skills, Frontline builds
their proficiency at focusing on specific performance, active listening,
maintaining and building self-esteem and providing feedback.
Then
Frontline puts it all together. Through
extensive skill practice, participants develop their ability to apply their
skills in common leadership situations.
Who Should Attend:
Employees in leadership roles
Select from These Key Topics to Create Your Own Unique
Program:
SMART
Goal Setting
Providing
Work Direction
Action
Planning
Checking
Progress
Giving
Praise
Analyzing
Performance Problems
Partnering
to Resolve Performance Problems
Quality programs – offered
on-site and adapted for your company.
Contact Jim Hoffman at 214.763.9644
or via email at jhoffman@pdi.org. Visit us online at www.pdi.org